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Wells Fargo Mobile® App

Awareness & Usage Campaign

Services:

  • Landing page
  • Video development
  • Social
  • Email
  • On-us assets
  • ATM

Challenge

Grow adoption and usage of the Wells Fargo Mobile® app among customers who are not early adopters or particularly mobile savvy.

Solution

Showcase the app’s new features across on-us assets and social channels and generate internal excitement with a Netflix-like video series that positions the app as a modern, evolving tool that simplifies banking.

Transcript

Get ready.

A reimagined Wells Fargo Mobile® app for your business is on the way.

With a new look and feel and enhanced performance.

And reimagined navigation that puts your favorite features at your fingertips.

A new centralized Pay & Transfer hub for quick and easy access.

Get ready for easier.

The “What's Appening?” video series showcased the app's improved features and created internal buzz.

KEY INSIGHT

Building internal excitement around a new or improved product can inspire your team and create strong, product ambassadors.

Close up of man's hand, reading Wells Fargo Mobile App email on his phone

Targeted emails were a core element in our “Easier Changes Everything” campaign.

Tablet featuring a Wells Fargo homepage on-us ad for the mobile app

Simple and clear on-us placements are a cost-effective way to grab our customers’ attention.

A series of mobile phones displaying social video content for the Wells. Fargo Mobile app

We targeted consumers and small businesses with dynamic video content on social channels.

Wells Fargo Mobile App landing page displayed on a desktop and tablet

Our landing page showcases the app's new features and how easy it makes everyday banking.

Close up of ATM screen featuring an ad for Wells Fargo mobile app

Our ATM network was another effective way to tell customers about our easier mobile app.

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